OUR BOARD OF DIRECTOR
Skills and experience
Yasser has held board position for nearly 20 years in leading global businesses and brings extensive international experience in strategy, brands, consumer products, and finance.
As Chairman, Yasser is responsible for leading the board and ensuring it operates in an effective manner and promoting constructive relations with shareholders.
- Maintained files and administrative records Maintained errors, omissions coverage,professional liability insurance Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business.
- Process, renew and keep accurate accounts for assigned personnel.
- Provided excellent human resources management skills or organization.
- Overseer of company with quotes and production of current and new clients and supplies based on standard operating procedures.
- Maintain accurate customer accounts in the company computer system by keeping track of data, personal information, inspections, audits, and local and international policy changes.
- Offering advice to the CEO,maintaining relationships with stakeholders,coordinating the CEO’s.
- Regular performance evaluation and acting as an ambassador for the organization.
- Responsible for supervising the board of directors and ensure that all the members conduct business effectively and efficiently according to company policies and applicable laws.
- Supervising the revenue and marketing trend.
- Identify the gaps in training of employees and plan external training to improve productivity Fulfill approved funding requests using reimbursements or pre-payment methods.
- Budget excellence fund money of distribution each semester.
YASSER AMER - Chairman - International Group for Development & Investment
Skills and experience
Faisal has spent more than 18 years working in the hospitality industry across a wide range of roles.
- Responsible for developing operating budgets, checks and controls hotel expenses, prepare reports, approves requisitions for all departments, responsible for all revenue and accounts receivable, bank deposits and cash on site.
- Sales to potential guests both within and outside the hotel. Start to finish group sales – from negotiation of contracts to billing of stay.
- Maintenance of Quality Brand Standards and exceeding inspection expectations.
- Analyzes operations and meets with department heads to review the operations and receive the operations and receive their suggestions.
- Select and trains department heads and keeps them informed of company policies: observes their performances.
- Delegates responsibilities, holds them responsible for standards set forth by the hotel, assists them in improving their level of performance.
- Faisal works with department heads and employees directly and counsels employees when necessary.
- Establishes programs to improve employee morale and motivation. Delegates work responsibilities in order to best utilize all personnel.
- Reviews all significant items with the regional manager and home office executives for information purposes, policy decisions, or assistance requests.
- Obtains current competitive rate information on daily and weekly basis and make rate strategy accordingly inspects the property and implements action to ensure the safety of all staff .
- Designed and implemented corporate websites, security, strategy, and presence with wordpress .
- Implemented SEO and SEM strategies with maximum ROI.
- Designed, developed and implemented branding, message and positioning using Adobe Creative Suite.
- Planned and executed sugar CRM framework and utilization.
- Created investor-centric materials for raising operating capitol including strategy and pitch deck.
- Implemented PR campaigns for technology and announcements.
Mohamed Faisal -
Chief Executive Officer (CEO) - International Group for Development & Investment
Skills and experience
Michael Played the role of the director of operations.
- Reviewed housekeeper schedules on a daily basis and ensured completion of assignment charts given to them.
- Provided keen oversight to daily operations of the Laundry Department, along with supervising property staff
of 120 employees.
- Ensured maintenance and record keeping of the company to achieve guest satisfaction.
- Administered the areas of housekeeping, hotel maintenance, staff management, grounds upkeep, and front desk operations.
- Created and oversaw all department schedules, payroll, cost accounting, and labor controls.
- Applied expertise in handling and maintaining 100% guest satisfaction.
- Successfully boosted property quality service scores from 76% to 92%, by efficiently fostering teamwork while demonstrating time management and overall leadership skills as well as focusing on guest services, property maintenance, and housekeeping standards.
- Key player in working collaboratively with other areas of the operation to ensure all business, financial, guest satisfaction, revenue and workplace safety targets were met or exceeded.
- Part of the executive committee tasked with ensuring brand standards were adhered to and service levels were exceeded.
- Effectively resolved all guest and employee issues regardless of what area of the operation the issue was concerning.
- Worked with all areas of the operation; housekeeping, food and beverage, sales and marketing, convention services, engineering to ensure a smooth operation and experience.
Ayman Michael - Managing Director - International Group for Development & Investment